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Part Time Teller

FUNCTION: Under the direction of the Senior Universal Banker and Assistant Branch Manager, a Teller provides superior customer service, in person and via the telephone. Responsible for processing of all transactions related to a tellerā s normal range of activities, and for providing superior customer relations by pleasantly and efficiently answering inquiries, recognizing and initiating appropriate customer referrals for additional deposit and non-deposit products and services, including investment services, loans and SBLI Insurance products using the Bankā s sales and service program.
GENERAL DESCRIPTION OF DUTIES:
  • Provide superior customer service by utilizing the Bankā s sales and service program. Through conversations with customers, identify financial needs and present appropriate accounts and services. Follow through with referral opportunities for all financial services offered at GSB.
  • Accept checks, currency and coin for deposit and processes deposits verifying name and account number of depositor as shown on record.
  • Accept withdrawal requests, verifying customer identity, validating sufficient available funds and issues check or currency following customer request.
  • Close savings and checking accounts verifying customer identity, validating available funds and issue check or currency following customer request.
  • Process night deposit activity in accordance with proper procedures.
  • Accept payments for insurance, safe deposit, mortgages and various other types of loans.
  • Cash checks for Bank customers according to the Bankā s check cashing policy.
  • Process other transactions such as bank-by-mail, money orders, official checks, travelersā checks and the sale and redemption of US Savings Bonds.
  • Securely maintain cash within cash drawer limits.
  • Balance teller drawer cash daily, verify cash purchases, and prepare daily teller sheets.
  • Maintain customer privacy at all times, including proper disposal of any written information.
  • Maintain necessary supplies at teller station and within the general teller area.
  • Fulfills required annual Bank Secrecy Act training which includes emphasis on Currency Transaction Reporting (CTR) completion, how to identify suspicious activity, how to Know Your Customer (Customer Due Diligence (CDD)), and how to perform an Office of Foreign Assets Control (OFAC) check.
  • Completes all required eHarland compliance training as assigned in a timely manner.
  • Completes Currency Transaction Reports (CTRs), adhering to the Customer Identification Program (CIP) Policy, reporting suspicious activity to Branch manager, completing SAR (if necessary) and performing Office of Foreign Assets Control (OFAC) checks.
  • Perform other duties as required.
  • Completes all required eHarland compliance training as assigned in a timely manner.

BASIC KNOWLEDGE & TRAINING REQUIRED FOR MAXIMUM PROFICIENCY: Work requires knowledge of a specialized field, as well as general business knowledge. Candidate should have strong verbal and communication skills. Previous cash handling and customer contact experience is preferred.

EXPERIENCE REQUIRED: One month to twelve months of similar or related experience.
EDUCATION REQUIRED: A high school education or GED.

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