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Hospitality Trainer

Responsibilities:

  • Facilitating American Cruise Lines Introductory Training Program, as well as operational recurrent training for employees

  • Ensure that crew members are trained, developed, and utilized to their maximum potential

  • Provide exceptional quality of service through consistent standard training, development, and coaching

  • Develop and organize training manuals, visual aids, and other educational materials

  • Research and implement new training techniques and exercises

  • Additional administrative duties as required


Qualifications

  • Must have a Bachelor s Degree

  • Military service or a teaching background is NOT required, but is considered a plus

  • Training or instructional experience with large groups is NOT required, but is considered a plus

  • Exceptional written and verbal communication skills

  • Excellent MS Office skills

  • Meticulous attention to detail, ability to multi-task, ability think on your feet and superior organizational skills

  • Experience in the hospitality industry

  • Ability and willingness to travel as needed


Our people at American Cruise Lines make the difference. We recognize that our employees have made, and will keep us America's leading river cruise specialist. Our philosophy for success is simple: hire talented people then provide training, support systems and motivation so you will thrive. Discover why American Cruise Lines is the leading (and fastest growing) cruise line today!




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